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Funnel and growth

What is a sales funnel?

A sales funnel is the path from first hearing about a brand to buying, split into stages that each lose some people.

A real store example

Overtone 2 for $16 samples page: over 15 Meta ads linked here.

Overtone's ads run to story-led advertorials and to this offer: two sample-size coloring conditioners for $16. A cheap sample is a funnel step of its own, turning a reader into a buyer before asking for a full-size order.

Put sales funnel to work

Ask Replo: "show where shoppers drop off between landing page and checkout".

Sales funnel questions

What are the stages of a sales funnel?
Usually awareness (top of funnel), consideration (middle) and decision (bottom), followed by retention. Each stage needs its own message: teach, compare, then ask for the order.
How do I find where my funnel leaks?
Compare the share of people who move from each step to the next: ad to page, page to cart, cart to checkout, checkout to order. The step with the biggest drop is where to start.

Related terms

Browse the glossary