How to sell on ChatGPT
Shoppers find and compare products in ChatGPT, then buy on your own site. Here's how products get in, and what your store needs.
Draft a product page for shoppers ChatGPT sends us. Don't publish.
Draft ready in your project. It opens on the product, price and reviews, with your Shopify checkout button.
Preview link · Draft, not published
- Checkout
- On your site or app, not inside ChatGPT
- Fees
- None from OpenAI on purchases on your site
- Where
- Shoppers in the US for now
Can you sell directly in ChatGPT?
Not inside the chat. OpenAI has moved away from Instant Checkout, the feature that let shoppers buy single items without leaving ChatGPT. Shoppers now discover and compare products in ChatGPT, then finish the purchase on the merchant's own site or app.
So selling on ChatGPT means two jobs: get your products into ChatGPT's shopping results, and make the page they land on worth buying from.
How your products get into ChatGPT
It depends on where your store runs. Each row comes from OpenAI's own merchant pages.
| Your store | How products get in | Where buyers pay |
|---|---|---|
| Shopify | Already shared through Shopify Catalog; no setup | Your Shopify checkout, in ChatGPT's in-app browser |
| Etsy | Already integrated; no setup | Etsy |
| Any other store | Apply to share a product feed (waitlist), or rely on ChatGPT reading your pages | Your site or app |
What your store needs
- A product feed, or product pages ChatGPT can read: images, price, availability and reviews.
- Product schema on every product page, so price and stock read the same everywhere.
- Clear return, shipping and privacy policies, linked from every product page.
- A robots.txt that lets OpenAI's search crawler, OAI-SearchBot, read your pages.
- Product copy that answers the questions shoppers ask in chat: size, fit, use, materials.
- A fast product page that matches the card the shopper tapped, because that's where ChatGPT sends them.
How a ChatGPT sale works
- A shopper describes what they need, with a budget or a photo.
- ChatGPT shows matching products, with price, reviews and features side by side.
- The shopper compares options and picks one.
- They tap through to your product page and buy at your checkout.
Where Replo fits
Build the page ChatGPT sends shoppers to
Replo builds and hosts product and landing pages with your Shopify cart and checkout. It doesn't send product feeds to ChatGPT yet; request early access for when it does.
- Create a free Replo account and connect your Shopify store.
- Ask Replo for a product page that answers one shopper question.
- Publish it on your domain with product schema and your checkout.
- Run Replo from inside ChatGPT to keep editing it.
Frequently asked questions
- Can customers buy directly inside ChatGPT?
- No. OpenAI moved away from Instant Checkout. Shoppers discover and compare products in ChatGPT, then complete the purchase on the merchant's own site or app, such as a Shopify checkout opened from the chat.
- Does selling on ChatGPT cost anything?
- No fees from OpenAI. Its merchant page says there are no fees for purchases made on your site or app. You still pay your usual payment processing and platform fees at checkout, as with any other sale.
- Do I need Shopify to sell on ChatGPT?
- No, but it's the easiest route. Shopify and Etsy catalogs are already integrated. Other stores can apply to share a product feed with OpenAI, or rely on ChatGPT reading their product pages.
- What is the Agentic Commerce Protocol?
- It's OpenAI's open standard for sharing product data with ChatGPT. Through it, merchants share product feeds and promotions so their catalogs show up in shopping results; OpenAI says it will cover more of the shopping journey over time.
- Can Replo sell my products in ChatGPT?
- Not yet. Replo builds and hosts the pages ChatGPT sends shoppers to, and you can run Replo from inside ChatGPT. It doesn't send product feeds to ChatGPT today. Request early access to hear when it does.
Product feeds to ChatGPT, from Replo
Replo will send your catalog to ChatGPT shopping. Request access and we'll tell you when it opens.
- Your products in ChatGPT's shopping results
- Shoppers land on pages Replo builds
- Purchases complete at your own checkout
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