Automatically win back churned subscribers every week.
Overview
Subscribers cancel every week, and most brands never follow up beyond a generic exit email. This workflow closes that gap on a schedule: every Monday the agent finds who churned, builds each person a comeback page with the product they lost and a personal offer, and hands Klaviyo the link. You approve the first run; after that it runs itself. Every page carries a unique single-use code, so redeemed codes are won-back customers you can count.
Before you start
- Shopify connected
- Recharge or Skio connected, so the agent can read cancellations
- Klaviyo connected, plus a one-time three-step winback flow the prompt note below walks you through
- A winback page template. No template yet? The agent drafts one with you on the first run.
The prompt
Paste this into the agent. The bold values are yours to change:
Every Monday at 8:00am, find subscribers in [Recharge] who canceled in the last [30 days].
For each churned customer, create a personalized winback page from my winback template: their first name, the product they were subscribed to, and a [20% off] comeback offer with a unique single-use discount code created in Shopify. Use an unguessable URL for each page.
Then send each customer a Klaviyo event named winback-page-ready with their page link, so my winback flow emails it to them.
Before the first run: show me the churned list, one sample page, and one sample event, and wait for my approval. After every run, report how many customers you found, how many pages you created, how many events you sent, and how many past codes have been redeemed.
One-time setup the agent walks you through: a three-step Klaviyo flow that triggers on the winback-page-ready event and sends one email with the page link. Ten minutes, once.
What the agent does
- Pulls the churned-subscriber list from Recharge or Skio for your window.
- Builds one page per customer from your winback template, each at an unguessable URL: their name, the product they lost, your offer.
- Creates a unique single-use discount code per customer in Shopify.
- Sends each customer's event to Klaviyo; your flow sends the email.
- Pauses for your approval on the first run. After that, runs on schedule and posts a run report.
- Tracks recoveries: redeemed codes are won-back customers, reported per run.
Try it on your store
The prompt opens in the agent ready to edit, with your store and tools connected.